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LogisticsShaheen Logistics·Dammam, KSA·2025

AI route optimization that cut delivery costs by 23%

We rebuilt a last-mile delivery platform with live tracking, driver apps and an AI routing engine that reduced cost-per-drop across the Eastern Province.

-23%Cost per delivery
96%On-time rate
3New cities served

The challenge

Manual dispatching and a brittle legacy system capped Shaheen's growth. Drivers backtracked, customers lacked visibility, and margins were thinning as volume rose.

Our approach

We modernized the platform incrementally, shipped Flutter driver and customer apps, and built a routing engine that re-optimizes in real time around traffic and time windows. A live ops dashboard gave dispatchers full control.

The outcome

Cost-per-drop fell 23%, on-time delivery rose to 96%, and Shaheen scaled to three new cities on the same headcount.

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